Software Engineer in Support - CDI (F/H)

Paris Boulogne-Billancourt
Reference No: WD-0004119

What's the role?

It’s an incredibly exciting time to join the Hilti Digital Platforms team! We are redesigning the future of digital at Hilti and are looking for new team members to play an integral part in our digital transformation journey. As a Software Engineer in Support, you will work in a global, collaborative, fun, and agile work environment; you will be responsible for Service Now ticket support, troubleshooting and modifying our Enterprise Ecommerce applications.

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries we operate with a unique direct sales model and generate around 250,000 customer interactions every day.

What does the role involve?

As a Software Engineer in Support, you provide support for our Enterprise Ecommerce application through ServiceNow ticket support, troubleshooting and configuring various applications, application development, thought leadership; very heavy emphasis on Support oriented work in a highly agile team environment. The job doesn’t stop with support, we are building Hilti’s next generation of developers through this team as you learn the application from top to bottom. Primary technologies used consist of Java, Spring, SAP/Hybris, GraphQL, Angular, NodeJS, AWS, and many more!

The Digital Platform team, at our two locations in Boulogne-Billancourt, France and Texas, USA, consists of 130+ team members in 11+ scrum teams working with the newest technologies to create a unique user experience for Hilti’s extraordinary products and services.

What do we offer?

To further accelerate in digital marketing, we are building our Global Digital Hub in Paris. You will experience the agile mentality of a start-up, combining the stability of a sound business model and the working environment of an award-winning culture. You can make an impact from day one in an international and diverse team by shaping the future of digital at Hilti and revolutionize customer interactions.

Why should you apply?

Support and reassure candidate against the motivations/barriers identified within the personas.

What you need is:

  • Bachelor’s Degree in Computer Science, Computer Engineering, or related field, , or equivalent practical experience.
  • Minimum two years’ experience in software development in back end systems in web technologies
  • Experience in developing micro-service based web applications
  • Experience in API design and development
  • Experience in Java, JEE, Spring and agile development; experience in Hybris, preferred
  • Good communications skills in English, an agile mindset, and excellent problem solving skills

During your interviews, you will meet several members of the digital team including leadership. This way you get to know more about us, and we get to know more about you.

Tempted to apply? Click “apply now” and send us your resume (English version) today!

Do you want to know more? Go to

Join us and #TransformDigital


Paris Boulogne-Billancourt

Vous êtes rattaché(e) au pôle Digital Platforms de Hilti et vous mobilisez votre expertise tant sur l’implementation côté client qu’en interne.

Vos principales missions :

Paris Boulogne-Billancourt

À la tête d’une équipe d’ingénieurs data, vous serez chargé de la modélisation et de l’infrastructure de données. Vous fournirez à l’architecte données et aux autres acteurs une assistance technique relative aux structures, aux modèles de données et à la gestion des métadonnées.

Technologies de L'information

Vous n'aimez pas la routine ? En exerçant ces métiers, vous serez à l'avant-garde de l'innovation de l'entreprise, qui propose une culture dynamique, où tout va très vite.

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