Content Operations Manager - CDI (F/H)

Paris Boulogne-Billancourt
Reference No: WD-0004649

What's the role?

The Content Operations Manager defines and optimizes end-to-end content production workflows to guarantee timely, high-quality and smooth execution and delivery of content across the organization. This role will actively build up, manage and document processes, workflows and detailed project plans related to content creation, to ensure that all deadlines are met, all handoffs are successful, and projects are moving through the pipeline.

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries we operate with a unique direct sales model and generate around 250,000 customer interactions every day.

What does the role involve?

Manage and optimize all processes, workflows and project plans related to content creation : Pro-actively setup and structure projects, define workstreams and milestones needed to enhance collaboration with global and regional stakeholders. Identify indicators, evaluate and regularly report back on project and content performance.

Cross-team collaboration with all relevant stakeholders to ensure smooth content delivery: Collaborate closely with our DAM team for naming and tagging conventions. Effectively partner and align with internal stakeholders and agencies in a fast-paced environment. Always strive for content production excellence: handle content governance end-to-end including templates creation, ownership and roles definition, guidelines and standards design.

Hilti’s success is built on strong, direct customer relationships. Our brand-new content studio based in Paris/Boulogne Billancourt represents an immense potential for Hilti to complement relationships in the physical world with engaging digital content. Join us and play an active part in shaping your future role!

What do we offer?

To further accelerate in digital marketing, we are building our Global Digital Hub in Paris. You will experience the agile mentality of a start-up, combining the stability of a sound business model and the working environment of an award-winning culture. You can make an impact from day one in an international and diverse team by shaping the future of digital at Hilti and revolutionize customer interactions.

Why should you apply?

Support and enhance Hilti’s new digital marketing approach in ensuring high quality content delivery which will fuel global digital marketing campaigns and engage customers.
Build up efficient and strong collaboration processes across the organization that will drive Content Studio excellent results. Be part of a growing and talented content production team and play an active role in structuring it to deliver a global impact. Open, excellent international and cross-functional career prospects in a dynamic environment.

What you need is:

  • Excellent knowledge of end-to-end content production processes
  • Excellent project management skills. Experienced in mapping out and documenting new processes
  • Experienced with working with and implementing a range of technological productivity and work-flow management tools
  • Experienced with process improvement ideas and systems enhancements to improve content production
  • Analytical, ideation and innovation skills
  • Previous experience as a PM or similar
  • Previous experience in an agency is a plus

During your interviews, you will meet several members of the digital team including leadership. This way you get to know more about us, and we get to know more about you.

Tempted to apply? Click “apply now” and send us your resume (English version) today!

Do you want to know more? Go to

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